I just signed up for the SERO plan. Even though I have to deal with poor quality customer service (my own opinion based on personal experience), I will spend less money per month for much better service. $30 per month for 500 minutes (which I will never use), unlimited text and unlimited data? We can`t beat this! Renee: It seems to me that an illness should be a reason to terminate a cell phone contract, but it is the man who speaks in me, not the lawyers for the mobile phone company. My best advice would be to talk to a customer service manager and ask how you can terminate the mobile phone contract. Maybe the family doctor could write a letter. If all practices fail, I recommend that a consumer protection organization be run in your area. Maybe they can help. The first level of customer service staff does not always have the right to do too much, so you might need to increase your complaint. Here too, courtesy is the best way to use it. If you are not going anywhere, you may need to file a complaint with the Better Business Bureau or the Federal Trade Commission. Sometimes just mention only the BBBs or THE FTCs to give you what you want – from your contract.
I have found that you can usually leave the country or get concessions. Even if sometimes you don`t even make sense to give up the money to get out of a bad situation. One thing I am not sure about, but that is offered is the suspension of service for a period of time. I am not sure whether it continues or not. I`ve been with Verizon since before Verizon and I have at least 4-5 phones all the time. I turn them off some of the phones (children too) for several months at a time for a small fee. During this period, there is no monthly fee. I didn`t pay attention to it extending the Conract. I think that is likely. I keep my phones always 2 years and then eBay the old phones for more than I pay for them (or keep a backup), and I`ve never changed provider.
Therefore, I won`t be paying much attention to any contract date other than free phone upgrade periods. Not only has a judge ruled on this, but the airlines themselves are beginning to at least charge. This should help some. If there are usually service issues, you will notice during the initial phase where you can cancel without penalty. T-Mobile pays your Early Termination fees (up to 10 lines). Replace your current phone and T-Mobile will pay for your Early Termination Fee (ETF) with a prepaid Visa® card. And they won`t even make you sign an annual service contract. You can do this up to $650 per line for up to 10 lines in a contract.
I read your article and I think that if someone from the SPrint cell service is charged for claims and a due fee, satisfaction should be sought in small court claims. I think it is hard to believe that a court would continue to prosecute as a reason for termination of service. Unless he broke the law. What if you have a stained service, dropped calls, or made your calls directly to voicemail multiple times? Complain to the company, but do it the right way. If you call the customer service representative, be courteous and professional, explain the situation and be patient. If this is the first time this has happened, you can ask for a discount to compensate you for your problems. If this is a recurring problem, you should ask for the end of your contract. This works best if you call frequently and keep records. To be clear, wireless network operators still use device installation plans and leasing options to link users to their services – as they have done previously with two-year service contracts and subsidized phones.